At Aranyae, we believe that a seamless experience should continue beyond the point of purchase. From careful packaging to reliable logistics, we take every reasonable step to ensure your order reaches you safely and efficiently.
We offer Pan-India and worldwide shipping for eligible Aranyae products, serving individual customers as well as businesses, hospitality establishments, caterers, retailers, distributors and other commercial buyers.
Once your order has been successfully confirmed and payment has been received, we generally require 3–4 business days to process, prepare and dispatch your order.
During this period, our team may:
Dispatch timelines may vary for exceptionally large, customised or special B2B orders. Where a different production or dispatch timeline applies, it will be communicated to the customer before or during order confirmation.
Once your order has been dispatched, our standard delivery timeline is generally 1–2 business days, depending on the destination and logistics network.
Delivery timelines are estimates and may vary due to:
For international shipments, delivery time may additionally depend on customs clearance and destination-country regulations.
Aranyae ships products across India, including major cities, towns and eligible serviceable locations.
Our logistics partners may vary depending on the destination, shipment size and service availability.
For large commercial orders, we may use suitable freight or logistics solutions based on the order quantity and delivery requirements.
Customers will receive available shipment or tracking information once the order has been dispatched.
Aranyae also serves customers internationally, subject to product availability, destination-country regulations and shipping feasibility.
International orders may be shipped through appropriate courier, freight or logistics partners depending on:
International delivery timelines may differ from our standard domestic delivery timelines.
Customers placing international orders should allow additional time for customs processing and clearance.
International shipments may be subject to customs duties, import taxes, tariffs, handling fees or other charges imposed by the destination country.
Unless specifically stated otherwise at the time of purchase or quotation, such charges are generally the responsibility of the customer or importer.
Aranyae does not control the customs policies, duties, taxes or clearance procedures of individual countries.
Customers are responsible for ensuring that the products they order can legally be imported into their destination country.
Shipping charges may vary depending on:
The applicable shipping cost will be communicated or displayed at the relevant stage of the order process.
For bulk and B2B orders, shipping and freight charges may be quoted separately based on the shipment requirements.
Where tracking is available, customers will receive relevant tracking information after their order has been dispatched.
Tracking information may take some time to become active after the shipment is handed over to the logistics partner.
Customers can use the provided tracking details to follow the progress of their shipment.
Our logistics partner will make delivery attempts at the address provided by the customer.
Customers are responsible for providing:
If a shipment cannot be delivered because of an incorrect address, unavailable recipient, incomplete information or repeated failed delivery attempts, additional charges or re-delivery requirements may apply.
We take care to package Aranyae products appropriately before dispatch.
If your shipment appears visibly damaged, opened or tampered with at the time of delivery, we recommend:
For business and bulk shipments, customers should follow any inspection and damage-reporting requirements communicated with their quotation or order confirmation.
For hotels, restaurants, resorts, caterers, event companies, retailers, distributors and other commercial buyers, delivery timelines may differ depending on the order quantity and shipping method.
Large orders may require additional preparation, packaging and transportation arrangements.
For such orders, Aranyae will communicate the estimated dispatch and delivery schedule during the quotation or order-confirmation process.
Customers should carefully verify their delivery address before confirming an order.
If you need to change the delivery address after placing an order, please contact Aranyae as soon as possible.
Address changes may not be possible once the shipment has been dispatched.
Any additional transportation or re-routing charges arising from an approved address change may be payable by the customer.
Although we aim to meet the estimated timelines stated above, Aranyae cannot guarantee delivery dates where delays arise from circumstances beyond our reasonable control.
These may include:
We will make reasonable efforts to assist customers and coordinate with our logistics partners whenever such delays occur.
If an order is returned to Aranyae because the recipient was unavailable, the address was incorrect or incomplete, delivery was repeatedly unsuccessful, or the shipment was refused, the customer may be responsible for applicable return and re-shipping charges.
A re-shipment may be arranged after confirmation of the updated delivery details and payment of applicable additional charges.
For international customers, the final delivery timeline depends on the destination country’s logistics network and customs procedures.
The standard Aranyae dispatch process remains applicable; however, international shipments may require additional time after dispatch due to:
Accordingly, international delivery estimates should be treated as indicative rather than guaranteed.
For questions regarding shipping, delivery, tracking or a delayed shipment, please contact our team through the official Aranyae contact channels.
Aranyae
Website: aranyae.com
Email:
Phone:
When contacting us regarding an order, please provide your order number or shipment/tracking reference so that our team can assist you efficiently.
Every Aranyae order is prepared with care, packed for its journey and handed over to trusted logistics partners with one goal:
To bring thoughtfully crafted, nature-inspired tableware to your doorstep—across India and around the world.